Content crits (short for critiques, not criticism) are a way to get ideas and feedback on draft content and designs in an open, supportive and constructive environment. This month, Liz Leigh joins us to share how content crits support content design within Service NSW. Liz will share how...
19-10-2023 | 12:00 PM - 01:00 PM AEDT
The Australian Competition and Consumer Commission (ACCC) shares their journey redesigning content for www.accc.gov.au. The ACCC share the approach they took to tackling this mammoth task, and how creating new content governance and standards underpinned the new site released in March this year....
Digital Profession Content meetup - August -SEC=OFFICIAL--20230817_120323-Meeting Recording.mp4
Slides for the August 2023 content design and strategy community meetup. Nerissa and Sarah from the Australian Competition & Consumer Commission took us through their website and content improvement journey. They cover: the case for change insights from user research content...
Slides for ACCC website project with Sarah and Nerissa.pptx
For content or communications people, the Core Model is a great user-centred design approach that combines elements from user experience, business strategy, marketing, behavioral design, service design, and content design. Includes free templates you can start using today https://www...
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These are the presentation slides to go with the recording of this event 'Better content through collaboration - the ADF pay and conditions website story'. All credit to Jessica Cameron (jess.cameron1@defence.gov.au) #Collaboration #ContentDesign
ADF PAC - Better content through collaboration Digital Profession presentation FINAL.pptx
A collaborative approach to content design brings both benefits and challenges. It can teach new skills and ideas, or require negotiations and compromise between business and user needs – for example, when communications messaging and content design principles collide. Jessica Cameron ...
Meeting-20230427_123155-Meeting Recording.mp4
Weave host the Canberra and Melbourne Content Strategy meetup group. You can access the back catalog of meetups recordings and resources that started in 2020, including: Stuck? Diagrams Help with Abby Covert Supporting neurodiversity and cognitive accessibility with Amy Grace Wells From...
We all take mental shortcuts to get many jobs done. David Dylan Thomas shares how cognitive bias can help or hinder the decisions users make. Two things that David shared I scribbled down: If something's easier to read, it feels more true (and vice versa). If something rhymes, we think it...
He's making a list, and checking it twice. A very inefficient way to do things nowadays. The Department of Christmas Affairs (DCA) were still using yesterday's processes to solve tomorrow's problems. Learn how Millie and Clayton at the DCA used the service design and delivery process to...
Content design and strategy meetup - The Department of Christmas Affairs-20221215_123409-Meeting Recording.mp4
Jesse Boyd shares his experience designing the DTA intranet in SharePoint. For users the DTA SharePoint intranet was a breath of fresh air. It was designed with user needs, helping staff complete key tasks with content designed and tested to be clear and simple. Jesse will share how the...
Content design and strategy October meetup - designing a good SharePoint intranet-20221020_123418-Meeting Recording.mp4
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